Tietosuojakäytäntö

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by sending an email to info@softcare.fi or by mail to the address Soft Protector Oy, PL 100, 02761 Espoo, Finland.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. You may opt out of such emails.

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contact us by sending an email to info@softcare.fi or by mail to the address Soft Protector Oy, PL 100, 02761 Espoo, Finland.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our site (https://www.softcare.fi/) is hosted by WP-palvelu (Seravo Oy), you can learn more about their privacy policy here: https://wp-palvelu.fi/gdpr-tietosuoja-asetus-ja-wordpress.

We are using a combination of software including but not limited to WordPress, WooCommerce, etc. allowing us to sell our products and services to you. Your data is stored through our data storage and databases. Your data is stored on a secure server behind a firewall.

We are using Paytrail secure gateway to process the payments. If you choose a direct payment gateway to complete your purchase, then Paytrail stores your credit card data. It is encrypted through the SHA-256 encryption algorithm. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. For more insight, you may also want to read Paytrail Terms and Conditions here.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). However, no method of transmission over the Internet or electronic storage is 100% secure.

What are Cookies? As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. The following paragraphs describe what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How we use Cookies? We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Disabling Cookies. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will usually result in disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. By using this website you are agreeing to be bound by the then current version of these terms of service.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.