Customer service
Our customer service will gladly assist you on weekdays from 8.00-16.00 (Finnish time).
Contact us via phone + 358 9 853 7302 or via email info(at)softcare.fi
Postal address
Oy Soft Protector Ltd.
Address: PO box 100, FI 02761 ESPOO, Finland
Phone : +358 9 887 0430
Email: info(at)softcare.fi
Business ID (Y-tunnus): 0834157-1
Visiting address
Nupurintie 4 A, 02820 Espoo
Invocing
We hope to receive invoices primarily as electronic invoices.
The e-invoicing address is:
Oy Soft Protector Ltd.
Business ID (Y-tunnus): 0834157-1
Online invoice address (OVT-tunnus): 003708341571
Broker: Apix Messaging Oy
Broker ID: 003723327487
If the sender uses the following banks as the sender service of online invoices: Danske Bank, Handelsbanken, Säästöpankit or local cooperative banks, the address is 003723327487 and the broker ID is DABAFIHH.
You can find more information about Apix online invoices here: apix.fi/ohje
If you cannot send an invoice as an online invoice, you can send it to us by email (invoices as a pdf attachment) to the address: FI08341571@scan.emce365.fi
We will no longer accept paper invoices!
Personnel
Managing director
Tarmo Sauna-aho
Email: tarmo@softcare.fi
Phone: 0400 430 292
Export sales managers
Tarmo Sauna-aho
Email: tarmo@softcare.fi
Phone: 0400 430 292
Mikhail Pozdnyakov
Email: mikhail@softcare.fi
Phone: 0405555580
Sales managers in Finland
Tarmo Sauna-aho
Furniture stores / Furniture industry / Industry
Email: tarmo@softcare.fi
Phone: 0400 430 292
Timo Hirvelä
Hardware stores / Grocery stores
Email: timo@softcare.fi
Phone: 0400 425 818
Orders / deliveries
Mikko Urpalainen
Email: mikko@softcare.fi
Phone: 0447838153
Billing
Meri Sauna-aho
Email: meri@softcare.fi
Phone: 0447838151